Profile of Bueno
Bueno Information Technology
Seasoned CRM Functional Lead Consultant and Project Manager with extensive experience in implementing and managing Oracle Applications projects. Proven expertise in process re-engineering, data conversion, and technical architecture.
Skills:
* **Oracle Applications:** Oracle Contracts Core, Oracle Contracts for Service, Oracle Advanced Collections, Oracle Contracts for Sales, Project Contracts, Contracts for Procurement, Lease Management (Contracts), Oracle Installed Base, CRM Foundation, Service (Knowledge Management, Scheduler, Customer Support, iSupport, Teleservice), Field Service, Depot Repair, Spares Management, Telesales (Quoting), Order Management, Advanced Pricing, Forms Personalization, XML Publisher
* **Methodologies:** Oracle Applications Implementation Methodology (AIM), Complete Business Flow (CBF) for CRM
* **Technology:** Oracle Applications (version 11.5.6+), SQL Plus, SQL Navigator, Oracle Tutor, Ghost Viewer, Data loader, JavaScript, HTML, basic UNIX and Linux
* **Other:** Application implementation, Oracle Application Instructor, Data Conversion, Technical Architecture, Functional document development for customizations, Business and Technical process re-engineering, Contract creation, negotiation, approval, and usage processes, i-seminar participation for new contract product functionalities